Ice Maker Repair

Whirlpool Brands Ice Maker Repair in Chicagoland

Ice maker acting up? Whether it’s not making ice, leaking all over, or producing weird half-cubes, Diamond Factory Service can help—as long as it’s Whirlpool.

We’re the only Whirlpool-certified appliance repair company in the Chicago area that works exclusively on Whirlpool Family Brands. That means your Whirlpool, Maytag, KitchenAid, or Amana ice maker is in expert hands. We’ve been fixing Whirlpool appliances for over 20 years, and our techs are trained directly by the manufacturer.

Ice Maker

Whirlpool Brands We Service

If your ice maker is part of a refrigerator, freezer, or standalone unit from one of these brands, we can help:

We don’t service off-brand or third-party units—we focus where we’re trained, stocked, and certified.

Common Ice Maker Problems We Fix

We’ve seen every kind of ice maker failure across Whirlpool’s brands. Here are the most common ones:

Not making ice at all

This could be due to a failed motor module, clogged water line, faulty water inlet valve, or a sensor issue. We’ll inspect and fix what’s blocking production.

Small, misshaped, or hollow cubes

Usually caused by low water pressure, a bad valve, or a restricted filter. We’ll restore consistent ice output.

Ice maker is leaking

Leaks can come from cracked water lines, poor alignment, or a bad fill tube. We’ll find the source and stop the drip.

Won’t stop making ice (overfilling)

This is typically a sensor or control module failure. We’ll stop the overflow before it creates a mess—or damages your freezer.

Clogged or frozen lines

Water line freeze-ups or clogs from debris can stop ice in its tracks. We’ll clear the path and get things flowing again.

Weird taste or smell in ice

This could be caused by an old or dirty filter, stagnant water, or mold inside the system. We’ll clean, replace, and advise on prevention.

Error codes or flashing indicator lights

Modern Whirlpool ice makers sometimes display codes or signals indicating water flow, sensor, or motor issues. We’ll interpret the signal and fix the root cause.

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What to Expect During Service

We make it easy to get your Whirlpool ice maker back in working order:

1. Book your appointment online or by phone

2. A Whirlpool-certified technician arrives on time, with ID and the most common parts in hand

3. We inspect and test your ice maker thoroughly

4. You get a clear quote before we start the repair

5. We complete most repairs on the first visit

All work is backed by a 90-day labor and 1-year parts warranty

Our techs are friendly, professional, and won’t leave a mess in your kitchen.

Ice Maker

Schedule Your Whirlpool Ice Maker Repair Today

A broken ice maker can be a daily annoyance—especially if it’s leaking or wasting space. We’ll get your Whirlpool ice maker working like new again, usually within a day or two of your call.

Service technicians van and Norm were very courteous seemingly were successful in correcting the issue with the icemaker
Norm and Van was awesome always professional and worked through problem till the end thank you very much
Nick was wonderful! He was extremely knowledgeable, professional, and helpful throughout the entire service call. He took the time to explain everything clearly, answered all of my questions, and made sure I understood what was happening with my dishwasher. I truly appreciated his patience, expertise, and attention to detail. It’s refreshing to work with a technician who is both skilled and customer-focused. Thank you, Nick, for the excellent service!
Nick was great! He was able to fix the fridge quickly and very friendly and knowledgeable, so it was a great experience
Thank you Nick!
My water filter in my kitchen aide refrigerator was broken. Derek L. came out and fixed it. Great customer service!
Mike & Leon were great. Worked well together and were straight forward with the items in need of repair and how to move forward to order parts at this time. Thank you!
Derek L was a pleasure to have in my home. He was not only informative when I asked questions. He was thorough and very professional. My grandson.said Derek had good vibes.l am very satisfied with the service call.Thank you Derek L!!
Norm and Van were so helpful and fixed the washer quickly. They were really nice and clear about what they were doing.
Norm and Van took care of my problem did what they could to educate me and we’re super would not hesitate to call them again

What Our Customers Are Saying

What Our Customers Are Saying

Not Sure If You’re in Our Service Area?

We serve the greater Chicagoland area, plus parts of NW Indiana and SW Michigan. Use the ZIP code checker below to confirm your location before booking.

Check If You’re in Our Service Area

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